11q Privacy Policy
Data Collected
We collect various types of personal information to provide and improve our services. During account registration, you provide details such as your name, email, date of birth, and contact information. We also collect device and browser data to optimize user experience and security.
For local payments in INR, transactional data like payment method and verification status is recorded to comply with regulations. We also use cookies and similar technologies to track usage patterns for performance and personalization.
Usage data including login times, games played, and betting activity are collected to ensure compliance and responsible gaming.
How We Use Your Data
Collected data is used to operate the platform effectively, provide customer support, improve user experience, and ensure security. Additionally, it supports regulatory compliance such as KYC and anti-fraud measures.
Marketing communications, if consented, are personalized based on user interests and activity. Aggregated data may be used for business analytics without revealing personal identities.
We do not sell your personal data to third parties and only share it when legally required or with trusted service providers to maintain platform integrity.
Cookies & Tracking Technologies
We use cookies to remember your preferences, manage sessions, and analyze platform performance. Cookies help us deliver a faster and more tailored experience.
Users can control cookie settings via their browser preferences; however, disabling cookies may reduce functionality.
We also use third-party tracking tools strictly for analytics and fraud prevention.
Data Storage & Security
11q implements industry-standard encryption and security protocols to protect user data against unauthorized access, alteration, or disclosure.
Data is stored securely with restricted access to authorized personnel only. Regular security audits are performed to maintain high levels of protection.
We retain personal data only as long as necessary to provide our services and comply with legal obligations.
Sharing Information with Third Parties
We do not sell or rent your personal data. Data may be shared with regulatory authorities or trusted third-party service providers under strict confidentiality agreements to facilitate payments, identity verification, and platform maintenance.
Any third-party partners comply with data protection and privacy laws applicable in India.
User consent is obtained for any marketing sharing or promotional communications.
User Rights & Controls
You have the right to access, amend, or delete your personal data held by 11q by contacting our support team. We are committed to fulfilling these requests promptly within applicable legal timeframes.
You may also opt-out of marketing communications and control cookie preferences as desired.
Data portability and correction rights are supported to ensure accuracy and user control.
Changes to This Policy
We reserve the right to update this Privacy Policy to reflect changes in legal, technical, or operational requirements.
Significant changes will be communicated via the website or direct messaging before they take effect.
We encourage users to review this policy regularly to stay informed about how their data is protected.
Contact & Support
If you have questions about this Privacy Policy or wish to exercise your data rights, please contact our support team for assistance.
Your privacy is important to us, and we strive to maintain transparent and secure handling of your information.
Visit our FAQ or contact page for more details or help.
